Fair Trade Policy
How it works
How can I buy abroad VAT-free?
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How does the order processing with zentrada and TradeSafe work?
How does it work to buy from foreign suppliers?
Why is it not possible to order in one step at zentrada?
Where can I ask questions to my offer?
How can I confirm the delivery?
How do I order a quotation?
How do I request a quotation?
What is the status of my order?
What is the delivery time?
What does the status mean?
How do I send a request?
How do I order?
How do I contact the supplier?
How do I change a quotation?
Do I need a VAT number for international orders?
Can I negotiate price & terms?