How can I confirm the delivery?

The delivery confirmation and payment to the supplier will automatically be made 10 working days after the shipping notice, unless there is a problem reported. TradeSafe will ask you before this deadline by email if you have received and checked the delivery. In the case of the proper delivery, TradeSafe asks you to confirm this with the link, or alternatively report a problem to prevent the automatic delivery confirmation.

Please check and confirm the delivery immediately after receiving and fill out our short online questionnaire. This will help us to evaluate and improve the performance of our suppliers. In the case of a satisfactory delivery, you enable the payout to the supplier with your confirmation.

⬅︎  Back to Help Center